I flew on American Airways for The very first time and very last. our luggage was harmed with black grease on it big hunks out of your handles and wheels. your plane was dirty and really uncomfortable. the flight crew wasn't friendly whatsoever. My granddaughter was with me which is about 6ft tall no space for her legs and person laid back in her seat and he or she couldn't move in any way in her seat.
Your insufficient reaction triggered me to terminate my excursion which I explained to Everybody to at American.. Be sure to convey to me what I do up coming..
My problem is AA extensive responded to my issues and lies about motives the I had been bumped of flight.
We are quite pissed off trying to learn about our edge miles. Account figures BBB88568 and 18NH898. We ended up scheduled to fly to India March 2012 and all flights to India were canceled. We need to know our miles position and when any miles happen to be canceled we need them reinstated.
We're so incredible upset with this type of mis-cure and inadequate administration by American Airlines and will never fly you all over again.
continue to nothing at all on flight 1583. Never comprehend not enough conversation. Am now noticing I am unlikely for making connection in Miami at 10am
Obtain your CEO’s to read about repeat business and afterwards they may understand why These are continually not making the bottom line. I am able to honestly state that I’m hardly ever scheduling together with your airline again. thanks, Sincerely
on oct,21 I was returning house from dallas tx to Greensboro n.c. on fligt aa3071 although on my assigned seat a cockaroach was in the front seat in front of me the person sitting close to me saw it to we known as the fligt atendent and wouldn't occur untell various calls for her notice the brot a man to come Test an just said its Okay and still left we needed to experience all of the way house asking yourself wherever that cockaroach was and were did it go it absolutely was an exceptionally discusting excursion but needed to choose it back again property .
I understand that it could be a while ahead of USAIR and American software are going to be synched. But, there is not any reason behind your brokers to generally be so disconnected.
I desire to comment on how terrible your flight and purchaser service was right now. Flight 4425 was suppose to go away at 5 pm from DC and have to Atlanta. We didn’t get off from DC until six:twenty pm. We were being informed it had been gonna be a 10 minute delay but we never ever boarded the plane until finally way later on. Then the pilot reported there was no hold off Inspite of currently being delayed 45 minutes after which experienced us sit over the runway for over 35 minutes. I understand you don't have any Regulate in excess of the turbulence we knowledgeable but we arrived in ATL they usually didn’t have a terminal for us to unboard.
When I arrived within the airport I asked equally in the ticket counter, once we checked our luggage, and while in the Admirals Club to validate that we have been in Small business Course. Both of those instances I used to be told we were being in Organization. My Boarding Pass confirmed seats 16A and 16B, as this is just one row behind Organization, I did not recognize until I boarded that we were actually in Mentor.
I’m composing to precise how discontent I'm While using the way American handled flights on April 29, 2016. My flight 3848 about to Memphis, TN from DCA was cancelled immediately after getting delayed four six several hours. I used to be traveling to a rehearsal evening meal and a marriage the next day And that i skipped both functions. The following day I had to fly to charlotte then to Memphis and to major it off bag didn’t come about the flight with me And that i don’t know why.
My husband and I ended up booked for honeymoon to NYC on Nov 9, 2015. File locator: VDEURG. About the working day we were being to depart, Our flight #4378 was cancelled on account of no crew. We check my reference have been booked for afterwards flight #5738, costing us a fifty percent day of holiday. The SECOND flight was then cancelled because of routine maintenance trouble. A number of solutions ended up made available but practically nothing that could get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Occasions Square at $317 a night which were non-refundable as it was under 24 hrs. We ere made available a flight to Dallas that will get us from Pensacola late but provided that we drove an hour or so away to Fort Walton Beach front airport. We took it, bought in late and remaining soon after 4 hours slumber the following day. That Price tag us an additional $177.00 in hotel costs. My spouse’s baggage by no means arrived in Dallas as we had been promised it might- mine took in excess of an hour or so to find because it was not over the carousel with the remainder of the flights baggage, We obtained into NYC each day following our honeymoon was to start, with a great deal of strain and cost.
Once i acquired on the complimentary hotel that American setup for me, I known as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were available on USAIR. She informed me there were no open seats on any with the early USAIR flights. I had been on the web and could see that there were obtainable flights. I basically booked a flight to confirm it to her.